Privacy Policy

1. Introduction

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

2. Credit

This document was created using a template from SEQ Legal (www.seqlegal.com).

3. Collecting personal information

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, number of page views and website navigation paths);

(c) information that you provide to us on our website including your name, email address, home address, phone number, age, occupation, interests;

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications, sms updates and/or newsletters;

(e) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any donations or ticket purchases;

(f) information that you post to our website for publication on the internet including your user name, your profile pictures and the content of your posts;

(g) information contained in or relating to any communication that you send to us or send through our website including the communication content and metadata associated with the communication; and

(h) any other information that you choose to send to us.

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

4. Using personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:

(a) administer our website;

(b) improve the browsing experience by personalising our website;

(d) supply to you services purchased through our website;

(e) send statements, receipts, invoices and payment reminders to you, and collect payments from you;

(f) send you email notifications that you have specifically requested;

(g) send you marketing and fundraising communications relating to our organisation and from carefully-selected affiliated third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(h) provide third parties with statistical information about our users – but those third parties will not be able to identify any individual user from that information.

(i) deal with enquiries and complaints made by or about you relating to our website or communications;

(j) keep our website secure and prevent fraud; and

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.

All our website financial transactions are handled through our payment services provider, Stripe. We will share information with Paypal only to the extent necessary for the purposes of processing payments you make via our website. To read Stripe’s privacy policy click here: Privacy Policy - Australia | Stripe | Australia

5. Disclosing personal information

We may disclose information about you to any of our employees, agents, affiliates, service providers, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

(d) to any groups we partner with in fulfilling our mission.

Except as provided in this privacy policy, we will not provide your information to third parties.

6. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

The information which you provide may be transferred to countries including the United States which do not have data protection laws equivalent to those in force in Australia.

Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

7. Security of personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

8. Cookies

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use both “session” cookies and “persistent” cookies on the website to function properly including to: keep track of you whilst you navigate the website; and to: enable our website to recognise you when you visit;

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to refuse to accept cookies. Blocking all cookies will have a negative impact upon the usability of many websites, including this one.

You can delete cookies already stored on your computer. Deleting cookies will have a negative impact on the usability of many websites, including this one.

9. Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of changes to this policy by email.

10. Your rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

You may instruct us at any time not to process your personal information for fundraising or marketing purposes.

We will provide you with an opportunity to opt out of the use of your personal information for fundraising or marketing purposes.

If you believe that we have breached your privacy rights in any way or you wish to discuss any issues about this Privacy Policy, you can contact the Privacy Officer who will try and satisfy any questions and correct any errors on our part. Details on how to contact us are listed below.

If the Privacy Officer is not able to satisfactorily answer an individual’s concerns, an individual has the right to make a complaint to the Privacy Commissioner by telephone 1300 363 992 or in writing to:

Office of the Privacy Commissioner
GPO Box 5218
Sydney NSW 2001

11. Third-party websites

Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

12. Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

13. Our details

Our website is owned and operated by the Conservation Council of South Australia.

You can contact us via:

Mail: Level 1, 111 Franklin Street, Adelaide
Email: [email protected]
Phone: (08) 8223 5155

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email at [email protected]